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If you're reading this (❤ by the way), you're working at PwC. And that means that you have a love-hate relationship with email. It's like traffic: If you are in it, you have become part of the problem.
At the end of the tunnel lurks the mystical Inbox Zero - so here are some ways to improve your journey.
Inbox Zero is so sought-after I had to make a special post just for it.Gmail specific tips
Gmail specific tips
Conversation view is your friend. It keeps you sane.
Mute conversations that aren't relevant to you.
Move people to BCC. Goes like the GIF on the side! I learned that recently and was blown away - it will remove one person from a conversation, but in a transparent way. That person can still say "hey, keep me cc'd" - or not be included in any reply. You'll save your boss a ton of email.
Unsubscribe, report as spam and create mail filters.
DON'T USE FOLDERS. Use search instead. Seriously, you invest more time than you get back. Trust the scientists.
Moving people to BCC like a pro. Also - do you remember this old interface? We've come a long way.
Why not ... send less emails
Why not ... send less emails
Some thoughts of how to be more popular:
Don't answer. Really - there are things you can just let go.
"Thanks!" via reply-all should be discounted from paychecks. Replying just to one person with a "Thank you - I really appreciate how fast you got this done" is so much more impactful. Cost you nothing.
We finally have an awesome Chat tool that's actually fun to use - so you should go ahead and spin up a group message to get agreement on the last steps instead of continuing the email battle.
Don't "reply all". I struggle with that one, it is a subtle art. In hundreds of partner trainings, I have seen ALL set their default to "reply". (Yes, I waited for the day I'd say this phrase.) There must be something to it.
Next week I'll be back to writing about the robot apocalypse, I promise. Thanks for reading!
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